myHR and Outsourcing Really Sucks.

Dear Omnicom ghost of what used to be an HR department.
I need to do a change of address.
I am no longer in the My HR system with the user ID I’ve been using. Even when I go around the user ID thing – I’m not in the system. There seems to be a BIG glitch.
I’m also thinking about canceling my Direct Deposit because the myHR thing really doesn’t work for me.
Please let me know if I’m still in the system, been laid off, or if myHR and the company’s HR department just sucks.
Thank you for wasting an hour of my time today. I'm happy to bill all my aggravation to admin instead of a client.